Shipping policy
Shipping PolicyProcessing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed after 12 PM EST on Friday or during weekends/holidays will begin processing the next business day.Shipping Time & Delivery Estimates
Once your order is processed and handed to our shipping partners, typical delivery times are:
- United States: 14–30 business days
- Canada: 14–30 business days
- Europe, Australia & New Zealand: 14–20 business days
- Rest of World: 14–30 business days
These are estimated delivery windows. Delivery times may vary depending on your location, customs processing (for international orders), weather conditions, or carrier delays.Shipping Methods
We offer standard tracked shipping on all orders. Tracking information will be emailed to you as soon as your order ships.Free Shipping
- Free standard shipping on all orders within the United States.
- Free worldwide shipping on orders.
International Orders
Customers are responsible for any customs fees, import taxes, or duties charged by their country. These fees are not included in the order total or shipping cost and are collected by the carrier upon delivery.Order Tracking
You will receive a tracking number via email once your order has shipped. You can track your package directly through the carrier’s website.Delays & Issues
While we do everything possible to get your order to you on time, occasional delays can occur due to high order volume, carrier issues, or customs clearance. We appreciate your patience and understanding. If your order has not arrived within 10 business days after the maximum estimated delivery time, please contact us so we can assist you.Non-Deliverable Packages
If a package is returned to us because of an incorrect address provided by the customer or repeated failed delivery attempts, the customer will be responsible for reshipping costs.Questions?